Terms of Use

We regulate necessary matters related to the use of Zaemit, Z-Studio and various services.

Article 1 (Purpose)

The purpose of these terms and conditions is to stipulate the rights, obligations and responsibilities of the company and its members and other necessary matters in relation to the use of the homepage builder service and related services provided by Weven Co., Ltd.

Article 2 (Definition)

The definitions of terms used in these Terms and Conditions are as follows.

• “Member” refers to a customer who accesses the company’s Zaemit or Z-Studio, enters into a service agreement with Weven Co., Ltd. in accordance with these Terms and Conditions, and uses the “Services” provided by Weven Co., Ltd.
• “ID” means a combination of letters and numbers determined by the “Member” and approved by Weven Co., Ltd. for the purpose of identifying the “Member” and using the service.
• “PASSWORD” means a combination of letters or numbers determined by the “Member” to confirm that the “Member” matches the “ID” given to the “Member” and to protect confidentiality.
• “Paid services” refers to various website construction services and other services provided by Weven Co., Ltd. for a fee among “services.”
• “Post” means text, photos, videos, and various files and links in the form of information such as symbols, text, voice, sound, video, and video posted on the service by members when using the service.

Article 3 (Specification, explanation and revision of terms and conditions, etc.)

• Weven Co., Ltd. posts the contents of these terms and conditions on the initial screen of the service so that “members” can easily understand them. However, the contents of the terms and conditions can be viewed by “members” through the connection screen.
• Weven Co., Ltd. may revise these Terms and Conditions to the extent that they do not violate relevant laws such as the Act on the Regulation of Terms and Conditions, the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. (hereinafter referred to as the “Information and Communications Network Act”).
• When Weven Co., Ltd. revises the terms and conditions, the date of application and reason for revision will be specified and announced along with the current terms and conditions from 7 days prior to the date of application to the day before the date of application. However, if changes are made to the terms and conditions that are disadvantageous to members, notice will be provided with a grace period of at least 30 days. In this case, Weven Co., Ltd. clearly compares the contents before and after revision and displays them so that users can easily understand them.
• If a member does not agree to the changed terms and conditions, he or she may request termination or withdrawal from the service agreement. If the member continues to use the service without expressing his/her intention to refuse even after 7 days from the effective date of the changed terms and conditions, he/she will be deemed to have agreed to the changes in the terms and conditions.
• Matters not specified in these Terms and Conditions shall be governed by relevant laws and regulations or commercial practices.

Article 4 (Provision and change of services)

• Weven Co., Ltd., in principle, provides “service” 24 hours a day, 365 days a year.
• Weven Co., Ltd. may change all or part of the services it provides depending on operational or technical needs if there is a reasonable reason. If there is a change in the content, method of use, or usage time of the service, the reason for the change, the content of the service to be changed, the date of provision, etc. must be posted on the initial screen of the service at least 7 days prior to the change.
• Weven Co., Ltd. may modify, discontinue, or change part or all of the services provided free of charge as necessary for the company's policies and operations, and will not provide separate compensation to members unless there are special provisions in the relevant laws.
• If the changes to the “Paid Service” are significant or unfavorable to the “Member,” Weven Co., Ltd. will notify the “Member” who receives the “Paid Service” in the manner prescribed in Article 9 (Notice to Members). At this time, Weven Co., Ltd. provides pre-change services to “members” who refuse consent. However, if it is impossible to provide such service, the provision of the service may be suspended or the contract may be discontinued, and in this case, refunds will be made in accordance with Article 17, Paragraph 4.
• Weven Co., Ltd. may temporarily suspend the service when regular inspection or system upgrade is necessary, and any temporary suspension of the service due to scheduled work will be announced in advance on the company website or in accordance with Article 9.

Article 5 (Service interruption)

• Weven Co., Ltd. may temporarily suspend the provision of services in the event of maintenance inspection, replacement or breakdown of information and communication equipment such as computers, communication interruption, or significant operational reasons. In this case, Weven Co., Ltd. will notify you in advance through the company website or through the method specified in Article 9 (Notice to “Members”). However, if there are unavoidable reasons why Wiven Co., Ltd. cannot notify in advance, it may notify after the fact.
• If the “paid service” cannot be provided due to reasons such as conversion of business type or abandonment of business, Weven Co., Ltd. will notify the “member” in the manner prescribed in Article 9 (Notice to Members) and compensate the “member” according to the conditions originally presented by Weven Co., Ltd.

Article 6 (Membership Registration)

• “Users” apply for membership by filling out membership information according to the registration form established by Weven Co., Ltd. and then expressing their intention to agree to these terms and conditions.
• Weven Co., Ltd. registers as members all users who have applied to become members as per Paragraph 1 unless they fall under any of the following items.
  • If the applicant has previously lost membership in accordance with Article 8, Paragraph 3 of these Terms and Conditions
  • If the registration details contain false information, omissions, or typos.
  • If it is determined that registering as a member will significantly impede the technology of Weven Co., Ltd.
• The time of establishment of the membership contract is when Weven Co., Ltd.’s approval reaches the “member.”
• If there is a change in the information registered at the time of membership registration, the “member” must notify Weven Co., Ltd. of the change within a reasonable period of time through methods such as editing member information.

Article 7 (Change of member information)

• “Members” can view and modify their personal information at any time through the personal information management screen. However, IDs required for service management cannot be modified.
• If there are any changes to the information provided when applying for membership, the “member” must make changes online or notify Weven Co., Ltd. of the changes by e-mail or other means.
• Weven Co., Ltd. is not responsible for any disadvantages arising from failure to notify Weven Co., Ltd. of changes in Paragraph 2.

Article 8 (Withdrawal of membership, loss of qualification, etc.)

• “Members” may request withdrawal from Weven Co., Ltd. at any time, and Weven Co., Ltd. will immediately process membership withdrawal.
• If a member falls under any of the following reasons, Weven Co., Ltd. may restrict or suspend membership.
  • If false information is registered when applying for membership
  • If the member does not pay the service usage fee of Weven Co., Ltd. or other debts borne by the member in relation to the use of Weven Co., Ltd.’s services on the due date.
  • If you threaten the order of e-commerce, such as interfering with another person's use of Weven Co., Ltd.'s services or stealing the information.
  • When using Weven Co., Ltd. to commit an act prohibited by the law or these Terms and Conditions or contrary to public order and morals.
  • When using one’s own site to commit an act contrary to the law or these Terms and Conditions, or arbitrarily launching or operating a website for a business type requiring adult verification that is not supported by the system under Article 11-2.
• After Weven Co., Ltd. restricts or suspends membership, If the same act is repeated more than twice or if the reason is not corrected within 30 days, Weven Co., Ltd. may revoke membership.
• If Weven Co., Ltd. revokes membership, membership registration will be canceled. In this case, the member will be notified of this and given an opportunity to explain within a period of at least 30 days before cancellation of membership registration.

Article 9 (Notice to “Members”)

• When Weven Co., Ltd. notifies “Members,” it may do so through electronic means, such as an e-mail address designated by a prior agreement between the “Member” and Weven Co., Ltd., or a pop-up window when logging in.
• In the case of notice to all “members,” Weven Co., Ltd. may replace the notice in Paragraph 1 by posting the notice on the bulletin board of Weven Co., Ltd. for more than 7 days. However, individual notification will be provided for matters that have a significant impact on the “member’s” transactions.

Article 10 (Service Use Agreement)

• The “Service” use contract is concluded when the “Member” applies for the use of the “Service” in accordance with the procedures established by Weven Co., Ltd. and Weven Co., Ltd. approves such application.
• Weven Co., Ltd. may not approve a “member’s” application for service use or may terminate the service use agreement after the fact if any of the following applies.
  • If the applicant has previously lost membership in accordance with these Terms and Conditions
  • If it is not your real name or someone else’s name is used
  • If false information is provided or information provided by the company is not provided.
  • If a child under the age of 14 does not obtain the consent of a legal representative (parent, etc.) when entering “personal information” as stipulated in the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.
  • If approval is not possible due to reasons attributable to the user or the application is made in violation of all other stipulated matters.
• If consent to use the “Service” is not granted or is reserved pursuant to Paragraph 2, Weven Co., Ltd. will, in principle, notify the “Member” in the manner pursuant to Article 9 (Notice to “Member”).
• The time of establishment of the service agreement is when Weven Co., Ltd. confirms the acceptance conditions, etc. and indicates the conclusion of the contract in the “service” service agreement settlement procedure or notifies the “member” in a manner pursuant to Article 9 (Notification to “members”).
• When Weven Co., Ltd. enters into a service agreement with a minor under the age of 19, the minor or the legal representative must notify the minor before concluding the contract that the agreement may be canceled if the consent of the legal representative, such as a parent, is not obtained, or if ratification is not obtained after the contract is concluded.
• Weven Co., Ltd. may classify “members” by level according to company policy and differentiate use by subdividing the number of uses, service menu, etc.
• Weven Co., Ltd. may withhold approval if there is no room for “service” related facilities or if there are technical or business problems.

Article 11 (Restrictions on Service Use)

• If you commit an act that constitutes termination of the “Service” use agreement pursuant to Article 12, Paragraph 1
• If the “Member’s” service fee is not paid
• If a “Member” violates the obligations of these Terms and Conditions or interferes with the normal operation of the Service, Weven Co., Ltd. may gradually restrict the use of the Service with a warning, temporary suspension, or termination of the contract.
• Notwithstanding the preceding paragraph, Weven Co., Ltd. may immediately terminate the contract if it violates relevant laws, such as identity theft and payment theft in violation of the “Resident Registration Act,” provision and obstruction of operation of illegal programs in violation of the “Copyright Act” and the “Computer Program Protection Act,” illegal communication and hacking in violation of the “Information and Communications Network Act,” distribution of malicious programs, and exceeding access rights. When the contract is terminated pursuant to this paragraph, all benefits obtained through the use of the service will be lost, and the company will not separately compensate for this.
• If a free member does not log in for more than 12 months, Weven Co., Ltd. may restrict use to protect member information and improve operational efficiency.
• The Company shall follow the conditions and details of restrictions within the scope of use restrictions in this Article as set forth in the Use Restriction Policy, etc.
• If use of the service is restricted or the contract is terminated pursuant to this Article, Weven Co., Ltd. will notify you in accordance with Article 9 (Notice to Members).

Article 11-2 (Restrictions by Content and Business Type)

• Weven Co., Ltd. does not provide a system for verifying a user’s age or identity (hereinafter “adult verification”) as required by relevant laws (the Juvenile Protection Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.). Accordingly, regardless of whether formal licenses or permits have been obtained, the creation and launch of websites for business types that require adult verification measures on the site (entertainment bars, singing bars, dance halls, the sale of adult products, the provision of adult content, and other services presenting media or related information harmful to juveniles) is prohibited in principle.
• A “Member” bears sole legal responsibility for everything arising from launching or operating such a website without adult verification in violation of Paragraph 1, and Weven Co., Ltd. may, immediately upon discovery, unpublish or forcibly close the website after prior notice pursuant to Article 8 and Article 11.

Article 12 (Termination of Service Use Agreement)

• “Members” must not do the following:
  • Registration of false information when applying or changing
  • Stealing information from others
  • Changes to information posted on Weven Co., Ltd.
  • Transmitting or posting information (computer programs, etc.) other than that specified by Weven Co., Ltd.
  • Infringement of intellectual property rights such as copyrights of Weven Co., Ltd. and other third parties
  • Actions that damage the reputation of Weven Co., Ltd. and other third parties or interfere with their business.
  • Disclosing or posting obscene or violent messages, videos, voices, or other information that is against public order and morals on Weven Co., Ltd.
  • Activities such as search engine spam, doorware pages, and pages that are very similar to other services, etc., have significantly low-quality or poor content and do not provide clear added value to users.
  • Any act that violates the content principles separately stipulated by the company or is inconsistent with its nature.
  • Actions that degrade service quality by uploading or running programs that may impede service performance.
  • Attempting to obtain credits fraudulently
  • Unauthorized use by exploiting system vulnerabilities
  • Using credits through the theft of another person's account
  • Repeatedly requesting unjust refunds after charging
  • Attempting to circumvent the prohibition on exposing media harmful to juveniles or the adult verification obligation by inserting external scripts, manipulating the DOM through workarounds, or inserting unverified payment windows.
  • Other illegal or unfair actions
• “Members” must comply with the relevant laws, the provisions of these Terms and Conditions, the usage guide and notices announced in relation to the “Service,” matters notified by Weven Co., Ltd., and must not engage in any other actions that interfere with the business of Weven Co., Ltd.
• If the above prohibited acts are violated, Woven Inc. may take the following actions.
  • Suspension or permanent ban of the account
  • Recovery of fraudulently obtained credits
  • Termination of service agreement
  • Legal action in accordance with relevant laws
• “Members” may file an objection regarding the cancellation/termination and use restrictions of Weven Co., Ltd. according to the procedures established by Weven Co., Ltd. At this time, if Weven Co., Ltd. acknowledges that the objection is justified, Weven Co., Ltd. will immediately resume use of the service.
• If a “member” terminates the contract, all data on the website owned by the “member” will be deleted and cannot be recovered.

Article 13 (Provision of information)

• Weven Co., Ltd. may provide “Members” with various information deemed necessary while “Members” are using the service through notices, e-mail, etc. However, “members” may refuse to receive information via e-mail, etc. at any time, except for transaction-related information and customer service center responses in accordance with relevant laws.
• If the information in Paragraph 1 is to be transmitted by phone or facsimile transmission device, the information shall be transmitted with the prior consent of the “Member.”

Article 14 (Copyright of posts)

• The copyright of the “homepage” and “posts” within the “homepage” created by “members” through the use of the “service” belongs to the respective authors, and the copyright and intellectual property rights for the “service” belong to Weven Co., Ltd.
• The “Homepage” and “Posts” within the “Homepage” created by “Members” through the use of the “Service” may be exposed to the “Service” and related promotions provided by Weven Co., Ltd., and may be partially modified, copied, edited and posted to the extent necessary for such exposure.
• If Weven Co., Ltd. wishes to use a “Member’s” “Homepage” and “Posts” within the “Homepage” in a manner other than Paragraph 2, it must notify the “Member” in advance and obtain consent in accordance with Article 12.
• Copyrights and other intellectual property rights for works created by Weven Co., Ltd. belong to Weven Co., Ltd.

Article 15 (Management of posts)

• If a “member’s” post contains content that violates relevant laws such as the “Information and Communications Network Act” and the “Copyright Act,” the rights holder may request suspension or deletion of the relevant post in accordance with the procedures established by the relevant laws, and Weven Co., Ltd. and the “member” must take action in accordance with the relevant laws.
• Even if there is no request from the right holder pursuant to the preceding paragraph, Weven Co., Ltd. may take temporary measures, etc. against the posting in question in accordance with relevant laws if there is reason to believe that there is a violation of rights or if it violates other company policies or related laws.

Article 16 (Attribution of rights)

• Copyright and intellectual property rights for the “Service” belong to the Company. However, member postings and works provided pursuant to an affiliate agreement are excluded.
• In relation to the service, Weven Co., Ltd. only grants members the right to use accounts, IDs, contents, etc. in accordance with the terms of use set by the company, and “members” cannot dispose of them, such as transferring, selling, or providing collateral.
• Notwithstanding the foregoing, Wiven Co., Ltd. reserves the right to determine ownership of User Content or the User Platform, including by overriding the foregoing, if Weven Co., Ltd., in its sole judgment, determines, based on the actual circumstances, that the circumstances warrant such determination.

Article 17 (Cancellation and Refund of Purchase)

• WEVEN Inc. guarantees a refund for paid services within 14 days from the date of purchase. This period may be extended under applicable laws and regulations, and refunds only apply to services originally paid for.
• When you make a refund, there may be a difference between the amount you originally paid and the amount refunded due to conversion fees or third-party payment fees.
• You may cancel your contract after 14 days, but in principle no refunds will be offered unless legally required. However, we offer refunds in accordance with the following policy.
  Cancellation and Refund Policy
  - When cancelling within 14 days: A full refund will be processed immediately upon receipt of your cancellation request
  - When refunding a subscription plan: After first unsubscribing, if a refund request is received, a refund will be processed in accordance with the policy
  
  - Downgrading your service is generally not possible.
• Refund eligibility conditions: All of the following conditions must be met for a refund.
  • Period condition: Within 14 days from the date of purchase (until midnight on the 14th day from 00:00 the day after the purchase date)
  • Usage condition: When not even 1 credit of the purchased credits has been used
  • Application method: Request a refund through customer center 1:1 inquiry
• Reasons for non-refundability
  • More than 14 days from the date of purchase (after midnight on the 14th day from 00:00 the day after the purchase date)
  • If any of the purchased credits have been used
  • Credits received for free (not eligible for refund)
  • If transferred to a third party or used fraudulently
• Refund processing procedure
  • Application: Request refund through Customer Center > 1:1 Inquiry
  • Review: Verification of purchase and usage history (takes 1-3 business days)
  • Approval: Refund approval when refund conditions are met
  • Processing: Refund processed to original payment method
  • Credit card: 3-7 business days according to card company policy
  • Bank transfer: 1-3 business days after confirming refund account
• Refund amount: Full actual payment amount (including VAT)
• Fees: No refund fees (however, PG cancellation fees are borne by the company)
• Cancellation and refund after 14 days
  • After 14 days, termination of the service agreement is possible, but refunds are not provided in principle unless required by law. However, the company provides refunds according to the following policy:
  • Cancellation within 14 days: Full refund processed immediately upon receipt of cancellation request
  • Subscription plan refund: First cancel the subscription, then refund will be processed according to policy when refund request is received
  • Domain: As we provide an external service that is not our own service, refunds are not possible after purchase according to that service policy.
  • Service downgrade: Not possible in principle.
• If a request for refund is confirmed to be an intentional or illegal attempt to unfairly avoid payment after using the service, we may charge you for the actual cost of the service used to the extent permitted by applicable laws..
• If the company is unable to supplement or correct a defective paid service and is unable to provide it normally, it will refund the full amount paid by the member. In this case, the refund will be made in principle by the same method used for payment, and if the refund cannot be made by the same method, it will be processed by another method with prior notice. However, in the case of a payment method that requires receipt confirmation, the refund will be made within 3 business days from the date of receipt.
• The company will issue refunds using the same method of payment, and will notify you in advance when refunds cannot be made using the same method of payment. However, in the case of payment methods that require confirmation of receipt, a refund will be made within 3 business days from the date of confirmation of receipt.
• If use of the Service is restricted or the use agreement is terminated due to reasons attributable to the “Member” (such as launching a website for a business type prohibited under Article 11-2 or violating the law), fees already paid for paid services will not be refunded. However, for a newly purchasing member within 14 days of payment and before any actual unlawful act has occurred, WEVEN Inc. may, at its discretion, provide a limited refund.

Article 18 (Compensation for damage to members due to temporary suspension of service, etc.)

Weven Co., Ltd. shall use reasonable efforts to provide maximum monthly uptime during the period in which the “Paid Service” is provided to the Customer. If the service responsibilities included in the “paid service” are not met, the customer may claim the service compensation plan defined below through customer support, etc. However, the time for regular inspections notified in advance is not included in the monthly operation time calculation.

• If more than 3 hours of monthly downtime occurs, compensation will be made after negotiation within the range of 5 times the amount calculated by multiplying the average daily rate for the past 3 months (if less than 3 months, the relevant period applies) divided by the number of service outage times divided by 24.
• Compensation is paid within 3 business days after completing the compensation plan negotiation.

Article 19 (Obligation to protect personal information)

• Weven Co., Ltd. strives to protect the personal information of its “members” in accordance with relevant laws such as the “Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.” and the “Personal Information Protection Act.” Regarding the protection and use of personal information, relevant laws and Weven Co., Ltd.'s personal information processing policy apply. However, Weven Co., Ltd.’s personal information processing policy does not apply to linked sites other than the official site of Weven Co., Ltd. or “homepages” managed by “members.”

Article 20 (Obligations of Weven Co., Ltd.)

• Weven Co., Ltd. shall not engage in any acts prohibited by the law or these Terms and Conditions or against public order and morals, and shall do its best to continuously and stably provide “Services” in accordance with the provisions of these Terms and Conditions.
• Weven Co., Ltd. must have a security system to protect users’ personal information (including credit information) so that “members” can use the “Service” safely.
• If Weven Co., Ltd. recognizes that opinions or complaints raised by “members” in relation to the use of the service are justified, it must process them and communicate the processing process and results to “members” through the bulletin board or e-mail.
• Weven Co., Ltd. displays the following information on the initial screen of the relevant “paid service”, its packaging, FAQ, etc. in an easy-to-understand manner for “members.”
  • Name or title of paid service
  • Contents of paid services, method of use, usage fee, payment method and other terms of use
  • Available devices and minimum technical specifications required for use
• Weven Co., Ltd. may request the submission of a certain range of information and related documents determined by Weven Co., Ltd. in order to verify the identity information of “members,” and may provide such information upon receipt of a request from an authoritative organization, etc. in accordance with relevant laws and regulations.

Article 21 (Obligations of “Member” regarding “ID” and “Password”)

• Except in the case of Article 19, the “Member” is responsible for managing the “ID” and “Password” of the “Member”.
• “Members” must not allow third parties to use their “ID” and “password.”
• If a “member” becomes aware that his or her “ID” and “password” have been stolen or are being used by a third party, he or she must immediately notify Weven Co., Ltd. and follow any instructions from Weven Co., Ltd.
• In the case of Paragraph 3, Weven Co., Ltd. is not responsible for any disadvantages arising from the “member” not notifying Weven Co., Ltd. of the fact, or failing to follow Weven Co., Ltd.’s instructions even if notified.

Article 22 (Limitation of Liability)

• If Weven Co., Ltd. is unable to provide the “Service” due to a natural disaster or other force majeure, Weven Co., Ltd. is exempt from liability for providing the “Service.”
• Weven Co., Ltd. is not responsible for any disruption in service use due to reasons attributable to “members.”
• Weven Co., Ltd. is not responsible for the reliability or accuracy of information, data, or facts posted by “members” in relation to the “service.”
• Weven Co., Ltd. is exempt from liability in the event of transactions, etc. between “members” or between “members” and third parties through the “Service”.
• Weven Co., Ltd. is not responsible for the use of services provided free of charge, unless there are special provisions in relevant laws.
• Weven Co., Ltd. does not guarantee the profits that “Members” expect from using the “Service.” Additionally, damages related to this will not be compensated.

Article 23 (Governing law and jurisdiction)

• Matters not specified in these Terms and Conditions shall be governed by relevant laws and regulations, and matters not specified in law shall be governed by custom.
• Lawsuits filed between Weven Co., Ltd. and “Members” are governed by the laws of the Republic of Korea.
• Lawsuits regarding disputes arising between Weven Co., Ltd. and “Members” shall be filed in the court having jurisdiction over the address under the Civil Procedure Act.

Supplementary Provisions (Enforcement Date) These Terms and Conditions will apply from May 1, 2023.